Privacy Policy

What Information Do We Collect?

We may collect personal information when you:

• Register for an account.
• Purchase products or services.
• Submit a support request.
• Contact us through our website.
• Leave reviews or feedback.
• Subscribe to newsletters or promotional updates.

Depending on your interaction with KoelCodes, we may collect:

• Full name
• Email address
• Phone number
• Billing information
• Account credentials
• Purchase history
• IP address
• Browser and device information
• Other information you voluntarily provide

You may browse certain parts of our website anonymously without providing personal information.

How Do We Use Your Information?

We use your information to:

• Create and manage your account.
• Process orders and payments.
• Deliver digital products and services.
• Respond to customer support requests.
• Improve our website, products, and user experience.
• Send important account notifications and updates.
• Prevent fraud and enhance website security.
• Comply with applicable legal obligations.

How Do We Protect Your Information?

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment transactions are processed securely through trusted third-party payment providers such as Stripe. KoelCodes does not store your complete credit card information on our servers.

Do We Share Your Information?

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers who assist us in operating our website, processing payments, delivering services, or supporting our business. These providers are contractually obligated to keep your information confidential.

We may also disclose information if required to:

• Comply with applicable laws or legal processes.
• Enforce our Terms and Conditions.
• Protect the rights, property, or safety of KoelCodes, our users, or others.
• Prevent fraud or security threats.

Cookies and Tracking Technologies

KoelCodes may use cookies and similar technologies to:

• Keep you signed in.
• Remember your preferences.
• Analyze website traffic and performance.
• Improve user experience.
• Provide essential website functionality.

You can disable cookies through your browser settings, although some features of the website may not function properly.

Children's Privacy

KoelCodes does not knowingly collect personal information from children under the age of 13.

Our services are intended for individuals who are at least 13 years old. If we become aware that personal information from a child has been collected without appropriate consent, we will promptly delete that information.

How Long We Retain Your Information

We retain your personal information for as long as:

• Your account remains active.
• It is necessary to provide our services.
• We are legally required to retain the information.
• It is needed to resolve disputes or enforce our agreements.

If you delete your account, we will remove or anonymize your personal data where legally permitted.

What We Don't Do With Your Data

We will never:

• Sell your personal information.
• Share your data with advertisers for marketing purposes.
• Rent your personal information to third parties.
• Disclose your information for unauthorized commercial use.

Your data is used only for providing and improving KoelCodes services.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Delete your personal data.
• Request a copy of your stored information.
• Withdraw consent where applicable.
• Object to certain processing activities.

To exercise any of these rights, please contact us.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:

Email: support@koelcodes.com

Changes to This Privacy Policy

KoelCodes reserves the right to update or modify this Privacy Policy at any time. Any changes become effective immediately upon being published on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.