Terms of Service


Welcome to KoelCodes. By accessing or using our website, marketplace, products, or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.


Acceptance of Terms

By accessing this website, you agree to comply with these Terms & Conditions, all applicable laws, regulations, and any local laws governing your use of the website. You are responsible for ensuring that your use of KoelCodes complies with the laws of your jurisdiction.


User Accounts

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.

  • Keep your account credentials secure.

  • Maintain the confidentiality of your password.

  • Accept responsibility for all activities that occur under your account.

KoelCodes reserves the right to suspend or terminate accounts that contain false information or violate these Terms.


Marketplace

KoelCodes operates a digital marketplace where independent sellers can publish and sell digital products.

By purchasing marketplace products, you understand that:

  • Products are created and maintained by individual sellers unless otherwise stated.

  • Sellers are responsible for product quality, updates, descriptions, licensing, and customer support.

  • KoelCodes acts as the marketplace platform and is not responsible for the content, functionality, or performance of third-party products.


Support

After purchasing a product or service, you may contact the seller or KoelCodes support team for assistance.

Support generally includes:

  • Installation guidance

  • Technical issue investigation

  • Bug reports

  • Product-related questions

Support does not include:

  • Custom feature development

  • Personal customization

  • Third-party integrations not included with the product

  • Server administration

  • Website development services

If additional customization is required, you may:

  • Wait for a future product update.

  • Hire the seller or KoelCodes for paid customization services (where available).


Intellectual Property

All website content, branding, logos, graphics, software, documentation, and original products created by KoelCodes remain the intellectual property of KoelCodes or their respective owners.

Marketplace sellers retain ownership of their own products unless otherwise specified.

You may not:

  • Claim ownership of purchased products.

  • Redistribute products without authorization.

  • Copy, resell, sublicense, or modify products beyond the license granted.

  • Remove copyright or license notices.


Product License

Purchasing a product grants you the license described on the product page.

Unless otherwise stated, purchasing a product does not transfer ownership of intellectual property.

Each product may have its own licensing terms that must also be followed.


Warranty Disclaimer

All products and services are provided "as is" and "as available."

KoelCodes makes no guarantees that:

  • Products will meet every individual requirement.

  • Products will function with every hosting environment.

  • Products will work with every browser, plugin, framework, or third-party software.

  • Services will be uninterrupted or error-free.

To the fullest extent permitted by law, all warranties, express or implied, are disclaimed.


     

KoelCodes shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website.

  • Purchase or use of digital products.

  • Loss of business or profits.

  • Data loss.

  • Downtime.

  • Third-party services or integrations.

Users assume full responsibility for implementing appropriate backups before installing or modifying any purchased products.


Acceptable Use

You agree not to use KoelCodes to:

  • Violate any applicable law.

  • Infringe copyrights, trademarks, or intellectual property rights.

  • Upload malicious software or malware.

  • Distribute pirated software or unauthorized content.

  • Promote hate speech, terrorism, violence, pornography, or illegal activities.

  • Attempt unauthorized access to accounts or systems.

  • Interfere with the security or operation of the platform.

Violation of these rules may result in immediate account suspension or permanent termination.


Payments

All payments are processed through secure third-party payment providers.

By completing a purchase, you agree that:

  • You are authorized to use the selected payment method.

  • Payment information provided is accurate.

  • You will not initiate fraudulent payment disputes or chargebacks.

KoelCodes reserves the right to suspend accounts involved in fraudulent payment activity.


Refund Policy

Refund requests are handled in accordance with our published Refund Policy.

Eligibility for refunds depends on the specific product, seller, and circumstances of the purchase.

Approved refunds will be processed using the original payment method whenever possible.


Seller Responsibilities

Marketplace sellers agree to:

  • Upload only content they own or are legally authorized to distribute.

  • Provide accurate product descriptions.

  • Offer reasonable customer support.

  • Keep products free from malicious code.

  • Respect intellectual property rights.

KoelCodes may remove products that violate these Terms without prior notice.


Account Suspension

KoelCodes reserves the right to suspend or permanently terminate accounts that:

  • Violate these Terms.

  • Engage in fraud or abuse.

  • Upload illegal or infringing content.

  • Abuse refunds or payment systems.

  • Attempt to compromise platform security.


Privacy

Your use of KoelCodes is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


Changes to These Terms

KoelCodes reserves the right to update or modify these Terms & Conditions at any time. Updated versions become effective immediately upon publication on this page.

Continued use of the website after changes constitutes acceptance of the revised Terms.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@koelcodes.com

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow